Introduction
Welcome to Black Star Resource & Repatriation Center (“we,” “us,” or “our”), operated by The Adinkra Group. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit blackstarcenter.com, access membership services, or otherwise engage with us.
- Data We Collect
- Personal Information: Name, email, phone number, mailing address, and payment details, collected during account creation or service requests.
- Membership Details: Membership plan (Basic, Legacy Standard, Sankofa Concierge), billing frequency, and usage (e.g., access to resources or calls).
- Usage Data: IP address, browser type, pages visited, duration, and device information—automatically collected via cookies or analytics.
- Communications: Emails, chat messages, feedback, or inquiries you send to us.
- How We Use Your Data
- Provide and manage services (membership, resources, concierge support, communications).
- Process payments and billing.
- Send updates on membership benefits, schedule changes, or community events.
- Improve our website and service offerings through analytics.
- Comply with legal obligations and respond to inquiries.
- Legal Basis & Consent
We rely on your consent and legitimate interests. You consent when you sign up or submit information. Transactional communications (billing, service updates) are necessary for service provision. We won’t use your personal data for unrelated marketing without your consent. - Cookies & Tracking
We use cookies and similar tools for performance tracking, security, and personalization. You can manage cookie preferences via your browser settings. - Data Sharing
We do not sell your data. We share data only with:
- Service providers (e.g., payment processors, email platforms, analytics services).
- Vetted partners involved in service delivery (e.g., accommodation providers, local logistics).
- Legal authorities, when required.
All partners must adhere to data protection laws.
- Data Security
We employ secure measures—encryption, access controls, regular monitoring—to safeguard your information. However, no method is 100% secure; please notify us immediately if you suspect a breach. - Data Retention
We retain your information as long as needed to fulfill membership obligations, resolve disputes, comply with laws, or as otherwise required. Upon request and where legally possible, we’ll delete or anonymize your data. - Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete personal data.
- Restrict or object to certain processing.
- Obtain a copy of your data or have it transferred.
- Withdraw consent at any time (without affecting past processing).
To exercise rights or for questions, contact us at privacy@blackstarcenter.com (or the email you prefer).
- Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors—if discovered, we will delete it promptly. - Changes to This Policy
We may update this Policy occasionally. We’ll notify you via email or website notice and update the “Effective Date” below.
Effective Date: September 1, 2025